Privacy Policy

Alexia Tsagala Aesthetics Institute

www.alexiatsagala.gr

This Privacy Policy describes how the Alexia Tsagala Aesthetics Institute collects, uses, and protects the personal data of its visitors and clients, in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Greek legislation.

1. What Data We Collect

We may collect the following personal data:

• Full name

• Contact phone number

• Email address

• Information you fill out in the contact form

• Information you provide when scheduling an appointment

• Technical data (IP address, cookies, browsing data)

In the case of providing specialized aesthetic services, information related to your treatment history may be collected, exclusively for the safe and effective provision of our services.

2. Purpose of Processing

Personal data is used for:

• Communication and responding to inquiries

• Scheduling and managing appointments

• Providing personalized aesthetic services

• Improving the user experience on the website

• Compliance with legal obligations

We do not use your data for different purposes without prior notification and your explicit consent.

3. Legal Basis for Processing

The processing of your data is based on:

• Your consent

• The performance of a contract or pre-contractual actions (e.g., booking an appointment)

• Compliance with legal obligations

• The legitimate interest of the business for its smooth operation

4. Data Transfer to Third Parties

Your personal data is not sold or transferred to third parties, unless:

• It is required by law

• It is necessary for the provision of services (e.g., web hosting providers, technical support)

• You have given explicit consent

All our partners comply with data protection requirements.

5. Retention Period

Data is retained only for as long as necessary to fulfill the purposes for which it was collected or for as long as required by law.

6. Cookies

The website may use cookies for:

• Statistical traffic analysis

• Improving the browsing experience

• Website functionality

You can configure your browser to reject cookies.

7. User Rights

According to the GDPR, you have the right to:

• Access your data

• Rectification of inaccurate data

• Erasure ("right to be forgotten")

• Restriction of processing

• Data portability

• Withdrawal of consent

To exercise your rights, you can contact us via email.

8. Data Security

We take all necessary technical and organizational measures to protect personal data from unauthorized access, loss, or alteration.

9. Contact Information

For any matter regarding personal data protection, you can contact:

Alexia Tsagala Aesthetics Institute

Email: info@alexiatsagala.gr

Phone: +30 2316 026 430

Website: www.alexiatsagala.gr

10. Policy Amendments

This Privacy Policy may be amended. We recommend that you regularly check this page for any updates.